Frequently Asked Questions
About ATX Mobicare Device Swap Service
You can opt for monthly, 3 months, 6 months, 12 months and 24 months subscription plan. The subscriptions fees are paid monthly or upfront upon enrolment. *You can also renew the program by making payment 7 days before your existing payment period ends. Upon your successfully request for a Swap, there will be an applicable Swap Service Request Fee based on the retail price of your Registered Device. The service swap fee is payable to Asurion Technology Malaysia Sdn Bhd , ATX’s partner to handle Service Requests.
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